AIOBilling Admin Area
Admin Area
Everything you and your staff do all day, one click from the top menu: clients, orders, invoices, support, reports and every setting.
Dashboard, search and reports
- Tiles for pending orders, overdue invoices, tickets awaiting reply and income this month
- Widgets you can fold: income, recent activity, to-do items, noticeboard, network issues
- One search for clients, domains, orders, invoices, tickets and transactions
- Income, client growth, product sales, domain renewals, taxes and aging reports with CSV export
- Activity, admin, module and e-mail logs, WHOIS lookup, system health
Clients
- A client list with search, groups and bulk actions
- A record with every tab: summary, profile, contacts, services, domains, invoices, quotes, tickets, e-mails, notes, log, credit
- Login as Client in one click
- Client groups with a discount, suspension exemption and separate invoices
- Mass mail, custom client fields and credit balances
Orders
- Pending, active, fraud and cancelled order lists
- Accept an order, mark it as fraud, cancel it or refund it
- Add an order for a client by hand
- Fraud checks on every new order
- Upgrade, downgrade and cancellation requests
Invoices and payments
- Invoices with line items, partial payments, credit and refunds
- PDF and print views, numbering formats, two levels of tax
- Transactions, offline payments and the gateway log
- Quotes that turn into invoices
- Billable items and several currencies
Support desk
- Tickets with departments, statuses, priorities, flags and assignment
- Predefined replies, internal notes, merge and split
- Escalation rules and client feedback ratings
- Knowledgebase, announcements, downloads and network issues
Roles and settings
- Administrator roles with a permission for every page
- General, automation and mail settings with SMTP
- More than 50 e-mail templates with merge fields
- Products, addons, options, promotions, provisioning and order forms
- Domain pricing, registrars, gateways, themes, languages, security
The other parts
Client Area
The account your clients get: they pay invoices, manage services and domains, open tickets and find answers by themselves, under your own logo and colours.
Learn moreStore & Order Forms
Where visitors become clients: product groups in three order-form looks, configurable options, a domain search and a checkout that creates the account in the same step.
Learn moreAutomation
One cron job every five minutes does what you would otherwise do by hand: renewal invoices, reminders, late fees, suspensions, domains and tickets.
Learn more